Is Traveluro Legit? All You Need to Know

Traveluro

Despite being a legitimate platform, Traveluro has faced criticism and negative reviews from some users. Issues cited include problems with reservations not being recognized at hotels, difficulties in contacting customer service, and challenges in resolving booking issues. The company is said to operate fine until something goes wrong, with some users experiencing challenges in getting assistance from Traveluro’s customer support in cases of booking problems or needing to make changes​​.

What is Traveluro

Traveluro is a travel booking service offering a wide range of travel options, including flights, hotels, rental cars, and activities, all in one place at competitive prices. The platform aims to simplify the process of finding and booking travel deals by allowing users to compare prices and options easily on their site.

Traveluro is part of Holisto LTD, founded in 2015, based in Israel, and employs around 370 people worldwide. It offers discounted rates on hotel bookings and flights, claiming a “Best Price Guarantee,” where it promises to refund the difference if a customer finds the same reservation for less elsewhere. The discounts are attributed to the company’s ability to negotiate deals with hotels and airlines, passing some savings to customers​​.

However, due to the lack of transparency and the absence of an “About Us” page on their website, as well as the company’s relatively new market presence, it is recommended to exercise caution. If considering booking through Traveluro, it’s advisable to ensure a significant price difference justifies the potential risk and to use well-known online travel agencies for more expensive or longer bookings​​.

Is Traveluro Legit?

Traveluro has mixed reviews regarding its legitimacy and customer satisfaction. Some sources label Traveluro as a scam, advising to avoid the platform due to issues such as non-provision of services promised, fake reviews, and potential for financial and information theft​​.

On the other hand, there are perspectives suggesting that Traveluro is legitimate but caution against using it due to its relatively new presence in the market, lack of transparency, and poor customer service, especially when it comes to making changes or cancellations​​.

Despite offering cheaper rates than booking directly with hotels, the reliability of its customer service and business practices are questioned. It is recommended to book hotels through well-known and established online travel agencies, especially when the price difference is not significant or when booking for short durations or average hotels rather than luxury ones​​.

For finding accommodations, there are various alternatives to Traveluro that offer a wide range of options and features, such as family-friendly filters, sustainability and eco-friendliness considerations, and significant discounts on last-minute bookings.

Websites like Hotels.com, Expedia, Orbitz, Travelocity, SuperTravel, Priceline, Hotwire, Kayak, and Agoda are mentioned for their user-friendly interfaces, diverse accommodation options, and special features that cater to different traveler needs​​.

Given the mixed reviews, it’s crucial to conduct thorough research and consider your comfort level and the specifics of your travel needs before booking through Traveluro or any other travel booking platform.

Is Traveluro safe?

The safety of using Traveluro for booking travel arrangements has been a topic of mixed reviews. While some users have successfully booked hotels, flights, and other travel services at competitive prices, others have encountered issues that raise concerns about its reliability and customer support.

Concerns Raised:

  1. Reservation Issues: There have been reports from users who found that their bookings made through Traveluro were not recognized upon arrival at their accommodations, leading to situations where guests were left without a place to stay​​.
  2. Customer Service: Users have experienced difficulties in contacting Traveluro’s customer service for assistance with their bookings, including issues with cancellations and modifications​​. This has led to frustration among some customers, especially when facing urgent issues.
  3. Lack of Transparency: Criticism has also been directed at Traveluro for not having sufficient information available about the company, such as a detailed “About Us” page. This lack of transparency has made it difficult for some users to trust the platform fully​​​​.

Points of Legitimacy:

Despite these concerns, there are aspects that suggest Traveluro operates as a legitimate service:

  • Legitimate Business: Information indicates that Traveluro is part of Holisto LTD, a company based in Israel, suggesting that it is a registered business entity​​.
  • Competitive Pricing: Traveluro offers competitive prices for its travel services, which can be appealing to budget-conscious travelers looking for deals​​.

Recommendations for Safe Booking:

Given the mixed feedback, if you’re considering using Traveluro, it’s wise to proceed with caution:

  • Compare Prices: Check other well-known booking sites to ensure you’re getting a good deal.
  • Read Reviews: Look for recent user reviews on independent platforms to gauge current customer satisfaction.
  • Use Credit Cards for Payments: Paying with a credit card can offer additional protections, such as chargebacks if the service is not provided as promised.
  • Have a Backup Plan: Given the reported booking issues, it may be prudent to have a backup accommodation option, especially if traveling to a location during peak periods or events.

Traveluro Alternatives

For those seeking alternatives to Traveluro, numerous reputable booking sites are recommended, such as Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Priceline, Hotwire, Kayak, Agoda, and Trip.com. These platforms offer a wide range of accommodations and travel options, often with user-friendly interfaces and additional features like last-minute discounts, significant rate reductions, and unique booking features for budget-conscious travelers​.

Conclusion:

While Traveluro may offer competitive prices and a wide range of services, the reported issues with bookings and customer service highlight the importance of due diligence before making a reservation. Comparing options and being prepared for potential complications can help mitigate risks when using Traveluro or similar platforms for travel bookings.